OSSE (Office of the State Superintendent of Education)

Organisation : Incapsulate India Pvt Ltd., Ahmedabad

Designation : Salesforce Developer (Lead)

Tenure : 01-Mar-2020 – Present

Client : DC Government

Team size                                :               6-7

Major Achievement: Received Excellent response from the Client.

It is an Enhancement project where my role as a Salesforce Lead, involved in Salesforce development, deployment and managing the Team.

Responsibilities:

Leading the project along with four Junior Developers and one QA.

• Using the Customer portal, creating Lightning components and managing Sharing setting for the community users.
• Provide hands-on configuration and customization of the product in all declarative tasks.
• Write Apex classes, Triggers, Lightning Aura Component, SOQL, SOSL, etc.
• Manage Org Data and Packages.
• Followed agile methodology.
• Managing the deployment process of changes through several environments using Visual Studio or ANT Migration Tool.
• Writing Test Classes to manage a minimum of 90% of test coverage of Apex Classes and Triggers

LTC (Long Term Care)

Organisation : Incapsulate India Pvt Ltd., Ahmedabad

Designation : Salesforce Developer

Tenure : 01-Feb-2020 To Present

Client : John Hancock (United States)

Team size : 6

It is a migration for Salesforce Lightning Aura Component to Lightning Web Component and support for Salesforce Community day to day issues. Involved in Configuration, Development, Testing and Deployment.

Responsibilities:

• Using the Lightning Web Component to build some strong and reusable components.
• Working on Service and Community cloud of John Hancock’s Long-Term Care policy.
• Provide hands-on configuration and customization of the product in all declarative tasks.
• Write Apex classes, Test Classes, Visualforce pages, Triggers, Lightning Aura Component, SOQL, SOSL, etc.
• Followed agile methodology.
• Manage Org Data and Packages.
• Using Lightning Components in Visual Flows to use them in Salesforce Customer and Provider Communities.
• Using Copado to manage the deployment process through several environments.
• Working on Copado’s Auto and Manual Conflict resolution to find conflicts in the code and configurations

Greysteel LLC

Organisation : Incapsulate India Pvt Ltd., Ahmedabad

Designation : Salesforce Developer

Tenure : 01-Jul-2019 To 31-Jan-2020

Client : Greysteel LLC (US)

Team size : 8

Major Achievement: Delivered the Complete Solution without a single defect.

It is an enhancement project. Integrated with Buildout, Box and Quickbook. Involved in Configuration, Development, Testing, Deployment and Go-Live Support.

Responsibilities:

• Followed agile methodology.
• Integrate Salesforce with Buildout, Quickbook and Box platform.
• Use Drawloop (Nintex DogGen) Package to generate documents automatically.
• Use Map Plotter (Extentia) Package to map records on the Map using Address fields.
• Communicate with Clients directly on daily Stand-up, Scrum calls and Emails and understand requirements.
• Manage day-to-day execution of project implantations. Assist with the planning, tracking, documentation, and status updates for the project on daily Internal call.
• Provide hands-on configuration and customization of the product in all declarative tasks.
• Write Apex classes, Test Classes, Visualforce pages, Triggers, Lightning Aura Component, SOQL, SOSL, etc.
• Managing the deployment process of changes through several environments using Visual Studio or ANT Migration Tool.
• Manage Org Data and Packages

311

Organisation : Incapsulate India Pvt Ltd., Ahmedabad

Designation : Salesforce Developer

Tenure : 16-May-2019 To 30-Jun-2019

Client : Incapsulate (Product)

Team size : 28+

It is an internal product of Incapsulate. 311 is a non-emergency call center in some cities of the US and Canada. Involved in Configuration, Development, Testing, and GoLive Support.

Responsibilities:

• Followed agile methodology.
• Working on Salesforce Configurations like Process Builder, Workflow rules, Approval Process, Validation Rules, Formula fields.
• Using 311 which is a Non-Emergency service product of Incapsulate to maintain custom objects, fields, and product architecture.
• Provide support to the end-user.
• Find and resolve bugs while testing the product and its features

ConfidentG: Agile GDPR Compliance Management

Organisation : Acute Infotech Pvt Ltd., Bangalore

Designation : Salesforce Admin/ Developer (On-Site at Vadodara)

Tenure : 16-Mar-2019 To 04-Apr-2019

Client : Confident Governance (US)

Team size                                :               9

It is a support project to manage risks based on some rules and regulations of the GDPR Compliance where my role was to develop some key features like Einstein Prediction builder to predict future risks based on past data. Involved in Configuration, Development, Testing, and Deployment support.

Responsibilities:

• Followed agile methodology.
• Manage day-to-day execution of project implantations. Assist with the planning,
•  tracking, documentation, and status updates for the project.
• Used Einstein Prediction Builder to predict future risks based on past data.
• Manage Reports and Dashboards.
• Create Custom Objects, Fields, Workflow Rules, Process Builders, Flows, Validation Rules,
• Email Templates, Email-to-Case, Web-to-Lead and Page Layouts.
• Data Migration using Data Loader and Salesforce Workbench.
• Manage Roles, Users, Profiles, Permission Sets and Sharing Settings
• Write Apex codes, Test Classes, Visualforce pages, Triggers, SOQL and SOSL

GRC Security Risk Governance

Organisation : Acute Infotech Pvt Ltd., Bangalore

Designation : Salesforce Admin/ Developer (On-Site at Vadodara)

Tenure : 01-Jan-2019 To 15-Mar-2019

Client : Confident Governance (US)

Team size                                :               9

It is a package to find risks available in the organizations. My role was to create some automation and resolve bugs and issues. Involved in Configuration, Development, Testing, and Deployment support.

Responsibilities:

• Followed agile methodology.
• Manage day-to-day execution of project implantations. Assist with the planning,
• tracking, documentation, and status updates for the project.
• Provide hands-on configuration and customization of the product.
• Write Apex codes, Test Classes, Visualforce pages, Triggers, SOQL and SOSL.
• Manage Org Data and Packages.

StreetShares Managed Services

Organisation : Acute Infotech Pvt Ltd., Bangalore

Designation : Salesforce Admin/ Developer 

Tenure : 16-Oct-2017 To 31-Dec-2018

Client : StreetShares Inc.

Team size                                :               4

StreetShares Inc. is a financial technology company and small business funding marketplace. It is an implementation project of Salesforce Service Cloud for StreetShares. Involved in Configuration, Development, Testing, and Deployment.

Responsibilities:

• Designed, setup and maintained Salesforce standard objects, custom objects, and junction objects, while also structuring user roles, security profiles and workflow rules.
• Followed agile methodology.
• Created a custom Lead Conversation process using Apex Triggers, classes, and Lightning components.
• Ensured data integrity through the appropriate use of de-duping, loading, and exporting tools, for the bulk of data using Data Loader
• Created and updated user reports and dashboards to track pipeline/stages for management visibility.
• Mastered implementations of multiple uses of Apex, SOQL queries, SOSL, custom object design & management, and the creation of Visual Force Pages

Pelig D.O.O.

Organisation :  Acute Infotech Pvt Ltd., Bangalore

Designation : Salesforce Admin/ Developer

Tenure : 01-Sep-2016 To 30-Sep-2017

Client : Pelig Ltd., Croatia

Team size : 4

Pelig Ltd. is a marine electronics Company (Sales and Services) based on Croatia. It is a Sales and Service project where my role as a Salesforce Administrator and Developer, Involved in Configuration, Development, Testing and Deployment.

Responsibilities:

• Configuration and administration of Salesforce.com enterprise editions
• Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, picklists, and page layout customization to support vital business functions.
• Created training materials based on business requirements.
• Developed, launched, and managed in-depth dashboards and reports for all team functions on both management and individual levels.
• Written Apex Classes, Triggers and Visualforce pages

Confidential

Organisation : Banwali Associates, Jaipur

Designation : Salesforce Administrator

Tenure : 01-Aug-2015 To 10-May-2016

Client : Confidential

Team size : 4

Its support project where my role as a Salesforce Administrator, Involved in Configuration, Automation and Testing.

Responsibilities:

• Configured page layouts, workflows, document templates, record types, & data fields.
• Implemented & maintained reports and dashboards.
• Created custom objects, fields, and triggers.
• Completed work in a timely manner.
• Successfully participated in group projects