Heading a team of 20+ members to support and ease the daily business operations.
Handling 60+ retail and FnB stores across India and 40+ stores in UAE.
Implemented business reports, automated the business operations and streamlined organizational tasks.
Implemented WMS for central warehouse.
Implementing and integrating omnichannel platforms.
Implemented stock monitoring and updates for live analysis and procurement.
Implemented D365 for the Financial services at Lulu Forex.

Played key role in full cycle implementation of Dynamic AX in 4 regions (150+ Stores)
AX- Integration with Magento online store and DHL.
Performing functional and technical work within the Inventory, Order Management, and Purchasing, AR, AP and Retails modules of Microsoft Dynamics AX.
Action Job development using SSIS packages & SQL jobs.
AX DB maintenance support & troubleshooting.
Developing SSRS reports in AX.
Head office User support & Store support.
AX ERP- implementation and Integration with Magento online store and DHL.
Customizations in almost all the modules of AX based on the user requirements.

Involved in implementing AX 2012, implemented in three regions in Middle East.
POS customization including item request, transfer orders, Stock counts etc. through POS
Created customized customer receipt from POS using Crystal reports.
Daily Store support & Head office user support in all modules.
Responsible for SQL Server Analysis Services (SSAS) and SQL Server Reporting Services (SSRS).
Performed Server & Application fine-tuning & troubleshooting.
Monitored Databases for lock escalation, dead Lock, resource utilization by sessions, package caching, buffer pool hit-ratios, Captured long running SQL/runaway queries.
Controlled user access rights, and managed data security.