I am a Certified Klipfolio, Salesforce & Digital Marketing Expert, I have 5+ years of experience on Salesforce CRM Customization, Configuration, and Development.

I have worked in multiple industries including tech, finance, high tech, and manufacturing. I can make custom tailored software solutions with high quality

I have worked in all the stages of project life-cycle from conception to delivery -

- Planning, scoping, stakeholder analysis and communications
- Elicitation activities
- Organizing and prioritizing requirements, modeling requirements and taking them to verification and validation
- Writing and reviewing requirements, specifications including non functional requirements, risks, assumptions and dependencies.
- Creating schedules, ensuring project deadlines are followed for timely and quality delivery.


Core Expertise:

.Salesforce Configurations
.Force.com development i.e Apex classes, triggers, Visualforce, Lightning Component
.AppExchange product development
.Salesforce Lightning
.Salesforce Integrations
.Data migrations
.Enterprise solution development
.Integrating 3rd Party web services
.Product engineering
.Initial marketing automation and CRM setup and configuration
.Migration projects
.GDPR compliance
.Sales funnel management
.Lead scoring models
.Business processes automation
.Integration solutions
.Audit of your existing CRM and marketing automation setup to identify loose ends and plan improvements
.Nurturing campaigns
.Data modeling, analysis, and data "hygiene"
.Mobile application development

• Extensive experience in Salesforce Implementation, Development, Administration, Company Setup, High level of Customization, Configuration, Apex, Visualforce pages, Creating Triggers, Data quality management and Data migrations from & to Salesforce, Mobile administration, Customizing Dashboards, Reports, Searches, Standard Objects, Workflow actions, Assignment rules and Validation rules.

• Extensive experience in integration with Social Media, payment gateways, google apps, Quickbooks, MailChimp, Constant Contact, Microsoft SQL Server, external system integration, DocuSign, G-Suite

• Extensive experience in formula fields, workflows, Data Security, Reports, Dashboards, Data Import & Data migration

• Expert in integrating different systems with Salesforce such as Twilio and SMS Magic Interact for sending SMS, Tableau for reports and AWS S3 (Amazon Web Service) for file upload.

• Experience in integrating Salesforce with Quickbooks (using DBSync), Facebook, PHP using SOAP API. Data Upload using apex data loader, Jitterbit data loader.

• Knowledge of SQL, AMPScript, SSJS, HTML, CSS

• Experience setting up Pardot and creating customer journeys in engagement studio

• Experience creating highly dynamic campaigns within Salesforce Marketing Cloud

• Created specific reporting requests utilizing SQL to look into Marketing Cloud Data views

• Created list segmentation of automated and single send campaigns using SQL

• Experience in administrative management within Salesforce Marketing Cloud

• Created highly dynamic landing pages using Cloud pages in Salesforce Marketing Cloud

• Experience implementing and setting up Marketing Cloud including SAP, send classifications, sender profiles, and delivery profiles

• Utilizing AMPscript within mobile push within Marketing Cloud

• Consulted and implemented Marketing Cloud best practices based on analysis of users account

• I have worked on:-
- Analytics Platform - Power BI, Tableau, Klipfolio, Geckoboard, etc
- Salesforce 3rd Party Apps – Conga Composer, Zoom, DocuSign, Drawloop, EchoSign, Form Assembly, Demand Tools, People Import, etc
- Marketing/Email Platform - Pardot, Exact Target, Hubspot, Marketo, MailChimp, SharpSpring, Act-On, etc
- Programming Language : Java, Apex, Javascript(NodeJS, AngulerJS), Html, CSS, Python

For the better part of 5+ years, I have dedicated myself to learning how to improve processes for manufacturing, customer service, and program & software integration. I believe this journey has made me an excellent fit for understanding the needs your team has for their CRM.