Offer Zone

$40

Hourly Consulting Rate

Contact Daniel

Daniel Guana

Independent Consultant

Industry Experience

Computer Software/Engineering

Location Supported

Canada

Languages Supported

English

Spanish

Skills

  • Technical consultant
  • Programming
  • Application development
  • CRM

Product Specialization

  • Salesforce CRM

About

Salesforce.com consultant, 3X certified, with experience in Salesforce implementation, administration, and configuration, helping companies to grow technologically, and get customer success.

Top Project Highlights

Globant

Worked as a consultant for different projects, including:

  • Health Insurance Company: Technical lead role as part of an Agile team implementing SalesCloud, ServiceCloud, and MarketingCloud platforms
  • Senior Medical Center: Technical Lead role as part of an Agile Implementation of SalesCloud MVP for lead and accounts management

Accenture

Worked as a Consultant for the company as a part of different project implementations, including:

  • Energy Company: Technical Lead of Sales Cloud and Service Cloud implementation (Lightning, Apex, Visualforce, REST Integrations)
  • Telecommunications company: Sales Cloud implementation MVP.

Capitaria

Worked as a part of the company, implementing internal different projects, including:

  • Main Website Signup process
  • Custom landing pages for lead capture with Salesforce Sites (Visualforce)
  • Zendesk platform implementation for the customer service area
  • Salesforce web services integration with MT4 (financial platform) on client data sync (SOAP)
  • Salesforce Country and Territories segmentation for multiple countries (Chile, Peru, Uruguay)
     

Bata

Worked as a part of the company, implementing internal different projects, including:

  • Salesforce integration with Magento E-Commerce (SOAP), Facebook, Twitter, InConcert IVR (SOAP) and legacy systems
  • Case platform implementation for Bata Customer Service
  • Client capture interface in Stores (Visualforce+Sites)
  • Coupon module creation for Stores and E-Commerce
  • TimbaSurveys module implementation

Avanxo (now part of Globant)

Worked as a Consultant and participated in different projects for clients, including:

  • Banking: Salesforce Platform development for student loans
  • Family Welfare Fund: Design and development for the Customer Service modules
  • Advertising company: Salesforce modules development for the Salesforce instance, SAP web services integration
  • Insurance Company: Design and development of the telemarketing system
  • Telecommunications Company: Configuration and development of SAP integration for the Sales system, marketing, and Customer service
  • Pharmaceutical Company: Data migration and CRM configuration for the new Veeva platform
  • Systems Company: Technical training to force.com Developers
  • Telecommunications Company: Salesforce CRM implementation
  • Telecommunications Company: Data Migration and Salesforce CRM Implementation
     

Nexura

Part of the Java development team, participating in different projects for the company, including:

  • Environment & Weather Main Website: Development and analysis for the laboratory accreditation transaction, data migration to the new web portal
  • National Health Authority: Audit and training for the file system validation and reception

Employment

Salesforce Developer Software Designer

2019 - 2020
    • Confer with clients to identify and document requirements, assess technical security risks to data and software
    • Design, develop, integrate, test, and implement Salesforce CRM business solutions for different clients
    • Assist in the development of software specifications as a part of an Agile team
    • Transfer salesforce platform skills to “Train the Trainers”

Salesforce Consultant

2018 - 2019
    • Help in the collection and documentation of user requirements
    • Assist in the development of software specifications
    • Design, develop, integrate, test, and implement Salesforce CRM business solutions for different clients

Head of CRM and Corporate Marketing

2015 - 2017
    • Design, develop, and test new implementations for the company's CRM (Salesforce)
    • Evaluate, present, and implement new technologies that help grow sales and make more efficient processes in the business area
    • Establish fluid and efficient communication channels with the commercial area to identify requirements

CRM Analyst

2014 - 2015
    • Confer with stakeholders to identify and document requirements
    • Design, develop, integrate, test, and implement a CRM platform
    • Migrate data between legacy systems and Salesforce CRM

Salesforce Consultant

2011 - 2013
    • Discuss with clients to identify and document requirements, assess technical security risks to data and software
    • Design, develop, integrate, test, and implement Salesforce CRM business solutions for different clients
    • Migrate data between legacy systems and Salesforce CRM
    • Transfer salesforce platform skills to “Train the Trainers”

Project Engineer

2010 - 2011
    • Create, modify and test software code utilizing skills in Java EE
    • Maintain existing client CMS platforms
    • Identify and communicate technical problems, processes, and solutions
    • Prepare manuals and other documentation related to the implemented software

Education

Web Design and Development graduate certificate
2020-Present

Bachelor of Systems Engineering
2004-2009

Certification

Salesforce.com Certified Platform Developer I
2019-Present
Salesforce.com Certified App Builder
2018-Present
Salesforce.com Certified Administrator
2013-Present

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