$20

Hourly Consulting Rate

Anurag Jain

Independent Consultant

Industry Experience

Information Services

Information Technology/IT

Location Supported

Australia

India

Languages Supported

English

Skills

  • Technical consultant
  • Project management
  • Programming
  • Managed services

Product Specialization

  • ServiceNow Now Platform
  • ServiceNow IT Service Management
  • ServiceNow Customer Service Management

About

ServiceNow Implementation specialist and consultant with 7 years of experience in this amazing platform. 4X certified. Aim at delivering automation.

Top Project Highlights

ServiceNow - Software Asset Management

  • Installed Software asset management application for a renowned university in Australia to enable license harvesting & internal software audit.
  • Automated multiple manual processes throughout SAM lifecycle saving thousands of dollars in man-hours in short term.
  • Formalized software modelling, purchasing & licensing using ServiceNow library.

ServiceNow Discovery

  • Provided visibility to all IP enabled devices for a major international mining client and created CMDB model & architecture.
  • Enabled audting of hardware assets & installed softwares to track & drive value.
  • Designed & enabled dashboards to provide insights into CMDB health & remediation options to improve CMDB quality.

Employment

Senior Technical Consultant

2017 - Present
    • ServiceNow consultation on ITSM & ITOM modules.
    • Create & drive architectural decisions.
    • Automate manual processes.
    • Adapt to new ServiceNow technologies.

Education

Bachelor of Engineering (Computer Science)
2009-2013

4-year Graduation in Computer science

Certification

ServiceNow Certified Implementation Specialist - ITSM
2017-Present
ServiceNow Certified Implementation Specialist - SAM
2020-Present

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