Independent Consultant
Computer Software/Engineering
Worldwide
English
Hindi
Marathi
Professional Summary
3X Certification, 10+ Years of experience in Salesforce.com
Experience in building solutions around Sales Cloud, Service Cloud, Chatter and Custom Force.com Application.
SFDC Admin and Consulting
User Interface, Page Layouts, Tabs, Custom objects & fields
Workflows, approval processes, validation rules, assignment, escalation, sharing & security rules
Data migration using Import Wizard, Data Loader, Excel Connector.
Partner Portal, Customer Portal, and Sites configuration.
Salesforce Lightning App Builder, Process Builder
Appexchange Apps – Adobe eSign, Conga Composer & Conductor, Pardot, Zapier
Experience in using Eclipse IDE, Salesforce.com Sandbox environments, Change Sets deployment, Developer Console, Workbench, Talend.
Re-implemented Salesforce as per best practices followed in the industry.
Automated most of the Salesforce data from the backend.
Responsible for understanding business requirements and creating documentation as needed
Perform general salesforce.com support functions including user account maintenance, reports, profiles, dashboards, workflows, new user setup, and other related tasks.
Partner with subject matter experts, engineering teams for scope prioritization to deliver scalable business solutions for the organization
Actively participate in QA and UAT activities before product releases
Provide End User training, run books, and documentation during rollout.
Salesforce Certification
Salesforce Certified Administrator
July 2010 - Present
Certified Administrators are Salesforce pros who are always looking for ways to help their companies get even more out of the Salesforce Platform through additional features and capabilities.
Salesforce Certified Sales Cloud Consultant
April 2013 - Present
Certified Sales Cloud Consultants are trained to design and implement Sales Cloud solutions that are sustainable, scalable, and contribute to long-term customer success.
Salesforce Certified Service Cloud Consultant
February 2012 - Present
Certified Service Cloud Consultants are experts at designing and implementing Service Cloud solutions that are sustainable and scalable, meet customer business requirements, and contribute to long-term customer success.
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