Ashish Tyagi is an accomplished professional with over 18 years’ experience of consultancy and systems (Technology & Business) implementation across the globe. He is a resourceful professional with experience implementing new application solutions, infrastructure & technologies upgrades and large-scale personalization systems across multiple channels. His experience spans a wide range of private and public sector businesses including financial services, consumer products and utilities. His common career theme is consistent achievement in high volume, lower margin, and multi-channel businesses - both business to business and business to consumer - characterized by a strong focus on customer satisfaction to deliver shareholder value.

With an engaging style and natural enthusiasm, he is recognized as a passionate and highly effective leader and team player; experienced in operating large scale businesses at the highest level. He possesses strong stakeholder management and influencing skills and has proven ability to manage stakeholders at all levels. His objective is to take a challenging delivery role that helps the organization achieve strategic goals and ultimately increase in business productivity.

Ashish has traveled extensively and has experience working in diverse business cultures throughout Asia, North America, Europe and Australia.

Certifications
• Certified ServiceNow Administrator
• ITIL®V3 Expert Certified from APMG
• Project Management Professional (PMI) Certified
• VeriSM Foundation Certified
• Cobit Foundation 4.1 Certified
• Six Sigma Green Belt Trained

Specialties: IT Service Management, Remote Infrastructure Management, Cloud Technologies (SQL as Service, PAAS, SAAS), Business Analysis / Process Development , Program\Project Management, Tools and Automation (Service Now, HP Service Manager 7.0, BMC Remedy, SCOM, HP RUM, HP BAC, Arcsight), Information Security Audit & Compliance, Infrastructure Testing services, Business Continuity Management.