The Enterprise Technology Platform

Top Project Highlights

Implementation and Support Project

An Information Technology organization based in Pune exclusively focusing on providing Software Solutions to Healthcare Industry. The products are state-of-the-art Hospital Information Management System (HIMS) which is comprehensive enterprise-wide software that covers all aspects of management & operations of medium & large hospitals, polyclinics, and specialty clinics besides managing comprehensive EMR of Patient along with PACS compatibility. It enables healthcare providers to improve operational effectiveness, reduce costs, reduce medical errors & enhance the delivery of quality care.

Employment

Associate Consultant

2018 - Present

- Maintained Development, Deployment, Administration and version Standardization of Service Now
- Worked in the Development of Incident Management, Problem Management, Change Management, and Service Request processes.
- Defining and Implementing Service-Level Agreements (SLAs), Email Notifications, and Reports.
- Designed and implemented new functionality using UI Actions, Client Scripts, UI Policies, and Data Policy.
- Expertise in Data Load via Import sets. Loaded data for clients while onboarding them in Service Now environment.
- Implement Service-Now customization including Script Includes, Business Rules.
- Worked on Customization and move that Customization from one Instance to another Instance through update sets.
- Experience on creating and configuring Scheduled Job
- Worked on the Development of Views, Sections, and Form Design Configurations.
- Worked on Glide API like Glide-Record, Glide-System, Glide-Ajax, Glide-Aggregate, Glide-User, and Glide-Form.
- Responsible for the creation and maintaining of Knowledgebase and articles.
- Worked on Service Catalog, Record Producer, and Order Guide.
- Worked on Creating Users, Groups, Roles, and ACLs.
- Created Users, Groups & Roles Administration.
- Day to day administration of the Service-Now tool Maintain business services in the Service-Now tool.
- Involved in customization of forms for various Service Now applications.
- Loading of external data with the usage of Data Source, Import Sets, and Transform Maps.
- Created various front end forms and associated Client Scripts
- Resolved typical Users access and role issues by checking user tables.
- Customization of the Service Now system, including creating Workflows
- Implement Service-Now customization including UI Actions, Script Includes, Business Rules.
- Create and Set up the SLA for the various ITIL processes as per the requirement.
- Created UI Policies, Data policies on forms to perform various actions.
- Transferred customizations from one instance to another using Update Sets.
- Created email notifications using email templates to notify users.
- Pulling reports and scheduling the reports as per the client requirement in Service Now.

Education

Bachelor Of Engineering

2015-2019

B.E. Automobile Engineering course is the investigation and study of manufacturing, designing, and operating automobiles such as trucks, buses, cars, etc. and their particular engineering subsystems. B.E. Automobile Engineering course additionally offers specialization in alternative fuels, aerodynamics, chassis, emissions, electronics, ergonomics, materials, manufacturing, motorsport, rapid prototyping, vehicle, power train, and pedestrian safety or supply chain management.

Certification

Cloud Computing Basics

2020-2020

It contains different deployment models of Cloud computing, as well as several hosting scenarios. They compare some of the cloud platforms and discuss the future of cloud computing.

$20

Akshay Chavhan

Industry Experience

Location Supported

Languages Supported

Skills

Product Specialization

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