• Lead consultant for SAP implementation in the area of Finance and Controlling
• Gathered and analysed 100% of business requirements to design and develop solutions that will generate savings, increase efficiency and reduced manual tasks
• Regularly communicate with the stakeholders, and other team members to ensure 100% compliance with the template

• Studied incidents from 100+ monthly active users and used gained expertise to guide IT BAU support strategies; increased resolution of incidents within agreed SLA by 90%, 100% completion of change requests, and 100% closure of identified problems.
• Directed the implementation of SAP FI/CO in Malaysia that will target to automate and simplify processes based on the agreed template. The project went live successfully with 0 major issue and 100% according to time schedule.

• Scrutinised incidents from 100+ monthly active users and used gained expertise to guide IT BAU support strategies; increased resolution of incidents within agreed SLA by 100%, 100% completion of change requests, and 100% closure of identified problems. This is for a shipping and logistics company in Singapore (APL)
• Preceded the Procure-to-Pay process stream of the support business model which aims to target 100% on-time of vendors payment, and 80% utilization of prompt-payment discount depending on the cash position approved by the business

• Examined incidents from 50 monthly active users and used gained expertise to guide IT BAU support strategies; increased resolution of incidents within agreed SLA by 95%, 100% completion of change requests, and 100% closure of identified problems. This is for a transport company in Australia AURIZON
• Led the testing of SAP Real Estate system which will automate real estate related process from master data, offering, and billing expected to reduced manual tasks by 80% (AURIZON)

• Managed the power-users community of 200+ in 4 geographical areas (Europe, South Asia, East Asia, and Americas), ranging from entry-level analysts to Controllers, and collaborated with stakeholders, developers, and operations
• Launched invoice auto-posting facility in procure-to-pay process which automate 100% of vendor invoices postings which led to increase of users efficiency by 90%
• Proposed training and peer-mentoring programs for the incoming finance transformation program to reduced systems incidents by almost 50%
• Organized and arranged quarterly training sessions to the power-user community based on Top 10 issues collected on the previous quarter
• Overhauled the obsolete legacy design of Readsoft applications, resulting in increased usability and reduced run time performance by 70%
• Designed, configured, and test other finance systems (SAP, Readsoft, and Blackline) in accordance with strict standards and documentation requirements for 100% compliance
• Provide up-to-date expert advice and support in the completion of Treasury Management Systems project resulting from simplification of intercompany process, this action results in increase efficiency and save month-end closing time by 87%
• Worked collaboratively with other teams to ensure each finance systems is 100% compliant
• Retained by the Management during the IT Transformation Project (Reorganization Project to reduce IT employees by 75%) due to strong performance and organizational impact