The Enterprise Technology Platform

$75

Hourly Consulting Rate

Contact Candyce

Candyce Henwood

Independent Consultant

Industry Experience

Human Resources/HR

Management Consulting

Location Supported

United States

Languages Supported

English

Skills

Project management
HRMS
HCM

Product Specialization

ADP Workforce Now

About

Experienced payroll specialist with strong account management skills, human capital management competency and proficient in the ADP Workforce Now platform.

OVERVIEW

Top Project Highlights

General Ledger

Solving general ledger discrepancies
Proficient in mapping accounts/offsets
Highly experienced in ADP Workforce Now General Ledger
Subject Matter Expert

Book of Business

Managed a book of business worth +$2 Million
Regularly consulted with 30+ clients extensively from employee setup to payroll processing, time and attendance, benefits, taxes, etc.

Employment

Payroll Service Support Specialist at ADP

2017 - Present

Responsible for providing subject matter support to associates while also being a liaison to deliver quality, accurate and timely client service.
- Real time support in person/virtual
- Make/Provide trainings
- Handle complex issues and working on escalations

Education

Bachelors of Science in Mass Communication in Multimedia Journalism at the Univesity of Texas at Tyler

2012-2016

Certification

Fundamentals of Payroll Certification, FPC

2018-Present

Society of Human Resource Management, SHRM-CP

2020-Present