$40

Hourly Consulting Rate

Geethika Nannapaneni

Independent Consultant

Industry Experience

Banking/Mortgage

Computer Networking

Computer Software/Engineering

Computer/Network Security

Information Services

Information Technology/IT

Insurance

Marketing/Advertising/Sales

+ 4 More

Location Supported

Worldwide

Languages Supported

English

Hindi

Telugu

Skills

  • Technical consultant
  • Functional consultant
  • Programming
  • Application development
  • Security/compliance governance
  • +1 more

Product Specialization

  • ServiceNow Now Platform
  • ServiceNow IT Service Management
  • ServiceNow Customer Service Management
  • ServiceNow HR Service Delivery

About

I am a ServiceNow professional who have hands on experience with ITSM, ITOM, ITBM, GRC, ServicePortal, integrations etc on the ServiceNow platform. I love implementing various ServiceNow solutions following ITIl practices. I am ITIL and ServiceNow certified.

Top Project Highlights

ServiceMapping

Implemented ServiceMapping for one of the banking clients for all of their on premise, hybrid and cloud hosted applications.

Service Portal

Built ServicePortal and custom pages and widgets

System status

Built custom system status page for one of the marketing clients 

ITSM

Implemented incident, change and knowledge management modules following the ITIL practices.

Configuration Management and GRC

Implemented Discovery to populate CMDB and helped the client to build their GRC process in ServiceNow

Employment

Senior ServiceNow developer

2019 - Present

ServiceNow lead developer

2016 - 2019

Education

ServiceNow developer/admin
2014-2016

Certification

ITIL v3
2016-Present

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