Deloitte

• Lead requirement discovery sessions for big Insurance client, understood their business processes spread across the country to define a salesforce solution acceptable for all business units.
• Developed POCs, solved complex business problems using salesforce data architecture and out of the box solutions to automate the customizations of insurance quotes by agents.
• Designed a dynamic lightning architecture so that the solution can be extended to multiple insurance teams to customize their products.
• Used Informatica to automate the daily data refreshes from business, created rules to handle the data quality. Configured jobs to pick source files from FTP locations and load into salesforce.
• Created Test plans, created test case scenarios and authored the user training documents driving high acceptance ratio for salesforce CRM.
• Acted as Mercury Integration liaison for co ordinating with Tax, Advisory, consulting IT teams to stream line data quality issues in retiring Legacy Sales Application.
• Assisted the CPQ day-to-day development to build the Quote-to-cash process, approval processes and Mercury-Zuora Integration.
• Coordinated with HANA team to develop integrations with HANA to replicate Mercury data in HANA and Vice- Versa.
• Data architect responsible for migrating huge data sets for Tax, Consulting, Audit and Advisory Functions in staging and production environments.