Responsibilities:

• Partnering with  Operational Heads in formulating a business strategy; planning and refining MES product roadmap; envisioning reporting, data warehousing / business intelligence projects across various business units using varying technologies and architectures.
• Collaborating with ISVs, Service Providers to deliver business benefits via IT systems using predictive, adaptive or iterative models.
• Contributing to Digital Strategy by recommending transformative solutions; targeting incremental improvements to processes, working culture and systems to make the organization more nimble, adaptive, efficient, productive and growth oriented.
• Minimizing human intervention in OT systems; putting maximum focus on automated data capture by following Industry 4.0 standards; advising superintendents, supervisors, operators and technicians on best system usage practices in order to avoid manual errors.
• Ensuring 99.99% uptime of business critical, fully integrated OT systems; focusing on system resiliency; spearheading Business Continuity planning initiatives to cover business in the event of OT systems failure.
• Harvesting the data out to generate insights and real-time alerts using Data Layer; carry out further process optimization based on data.

Significant Highlights:

• Improved finished goods recovery rate for all 3 product lines – Billet, Slab and Std Ingot by 4%, 4% and 2% respectively via a series of experiments and implementing various process and systemic changes while capturing finished goods and scrap accurately in the system.
• Delivering innovative solutions & system improvements of highest value using design thinking and experimentation approach resulting in reduced customer complaints and input costs while improving process efficiencies and increasing value of IT systems.
• Innovated a solution using design thinking and experimentation approach to recommend optimum metal delivery to production lines.
• Designing a solution to inspect finished goods using mobile devices for error free shipments and minimize returns / customer complaints.
• Provided KPI dashboards to Senior Management staff, thus helping in sustenance of business processes and better system traceability. 

• Executed CRM Project for ICT (Abu Dhabi) involving facilitating daily updates via. dashboard to client and leveraged delivery subject matter expertise on issue status geared towards achieving client delight.
• Abu Dhabi Distribution Company (ADDC) e-Services Project for Distribution process of the project, involved in preparing use case documents based on process maps created during the initial stages.

• Achieved system stability and improved capacity of offshore servers with phased implementation of 5 infrastructure projects.
• Prepared business cases for upgrading from IFS7.5 SP3 to IFS App8.1, creation of separate IFS reporting environment and upgrading IFS to Oracle Enterprise Edition.

Key processes worked-on:

• Supply Chain and Operations Excellence Processes: Key member of Change Advisory Board (CAB) in addition to managing end-to-end RFC (Request for Change) process, data replication and related challenges between Central (onshore) and various rig servers.
• Partnered with global process owners to manage rig rollouts, implementation, maintenance and enhancements of IFS (ERP).
• Collaborated with technology partners, ISVs and Service Providers across the globe for enhancement, rollout and support of ERP.

• Headed and mentored a team of MES specialists, (5 MES developers, 3 system/network administrators, 2 DBA’s, and 2 Emirati Nationals).
• Established yearly goals and objectives through SAP, conducted periodic performance reviews, managed time attendance and leave system in Kronos and provided techno-functional assistance to developers.
• Built and scaled-up the in-house development teams’ capabilities while leveraging vendor expertise for solutions/service delivery and system maintenance. Strategically contributed in laying down robust departmental policies and procedures.
• Pioneering role in developing and building in-house MES competency as well as delivering projects (enhancements, bug fixes and BAU support) using ‘Agile’ principles, which helped the team to deliver features incrementally and in an iterative way.
• Efficaciously led a 5-member team for one of the major and critical projects “Migrating EMAL MES from 32-bit to a 64-bit hardware followed by 4-week “hypercare” period” and brought in huge savings of around US$ 90000 for EMAL.

• Led “Wikis” building efforts, a knowledge management initiative within Welfare domain
• Acted as a Business Analyst for team members by helping them decode business requirements by formulating User Stories (Use Cases) and converting the same into technical use cases.
• Adopted concept of working the ‘Agile Way’ by being part of Scrum team. Worked closely with Scrum Master, Business Owner based in the Nordic region.
• Worked in short iterations called “Sprints” – participated in Sprint Planning, ranking and estimating work items while taking on work items for a particular Sprint and daily standups. Towards the end of Sprint, participated in Sprint Demos, Sprint Retrospectives with teams scattered over multiple geographies. Work Item tracking and assignment was done through TFS.

• Successfully accomplished Six-Sigma Green Belt project for “Improving Project Off-shoring Methodologies and reducing over-run in hours by 15%” using DMAIC approach.
• Designed & implemented Operations Monitoring suite for monitoring plant deviations for Oil & Gas industries.
• Provided consulting services at Phoenix Park Gas Processors Limited (PPGPL), Trinidad & Tobago, for improving their laboratory process, implemented Honeywell LIMS to cater for PPGPL’s lab processes. Conducted end-user training, thereby received appreciation from Honeywell’s and PPGPL’s Project Management teams for time and quality of deliverables.
• Implemented a web based reporting application at Freeport LNG, TX, USA with no major punch points in a very short time and implemented Honeywell LIMS to automate FLNG’s laboratory processes and received an appreciation from Onsite Project Manager, Project Management from Houston and Director of Operations (Honeywell Asia-Pacific).

• Designed and developed complex and scalable web-based reporting solution using for reporting MES Operational data.
• Implemented MES reporting solution at BHP Billiton as part of BHP Billiton Iron Ore e2e Program.
• Integrated it within BHP Billiton’s Corporate Portal. Performed feasibility study, AS-IS and TO-BE analysis to identify gaps in the existing system. Received a prestigious “Champions Trophy Award” for innovative work in designing a complex solution.

• Received a “Certificate of Excellence” award for timely and quality delivery of the reporting solution for CPC Sri Lanka and “Pat on the Back Award” from management for innovative and dedicated work on IOCL Manthan.
• Worked as Reporting Stream Lead, implemented MES reporting solution at ALBA Line 5, Bahrain in a challenging and demanding environment and as per the new business processes leaving the customer greatly satisfied.