$35

Hourly Consulting Rate

Siddharth Bal

Independent Consultant

Industry Experience

Information Technology/IT

Location Supported

United States

Languages Supported

English

Skills

  • Technical consultant

Product Specialization

  • Agile ERP
  • ServiceNow IT Service Management
  • POS

About

Dear Sir/Madam,

Please accept this letter and the attached resume for the IT position at your company.

I have a varied skilled base that can be deployed in a multitude of settings. My background is in programming and business processes, my interests include: software development, project management, and database management. I am a graduate of New Jersey Institute of Technology with a major in business and a minor in computer science.

During my time at New Jersey Institute of Technology, I have learned numerous programming languages including Java, C, C++, PHP,SQL. I have also dealt with agile in project management settings.

I have worked across a wide variety of domains: retail, insurance, health care, and military technologies. In my last few positions I have executed Selenium scripts to automate an enrollment engine. I also migrated automation scripts to an HP ALM framework in support of Continuous Integration/Continuous Design initiatives. I have also cultivated experience in health care firm validating company's clinical trial software in client servers.

Due to COVID-19 situation my previous employer had to release me. I am providing that release letter speaking to my work efforts. The employer may also be used as a cited reference.

Please refer to my resume for my full skills matrix and I hope to hear from you soon.

Sincerely,
Siddharth Bal

Top Project Highlights

Software Engineer in CRO

Validated company’s proprietor data management software used for storing clinical trial information from Pharmaceutical clients. Strong hands on ability writing scripts for IQ, PQ, OQ qualification in a clinical environment.

  • Mapped clinical requirements to specific test steps to be verified by Clinical experts
  • Configured RStudio environment with necessary packages to execute various RScripts
  • Wrote test scripts to validate clinical applications across both Windows and Linux environments.

 

Business Analyst at Datacenter

Wrote the contract service documents for network services offered by IT recovery services provider; created documents that assigned responsibilities to engineering teams through RACI matrix.

  • Gathered requirements for technical contracts through meetings with design engineers.
  • Documented workflows on ServiceNow portal with version control considerations leading to 30% increase in profitability.
  • Conducted Pareto analysis of services through three stages of development, contributing to a 20% increase in service definition.

Automation Tester for Insurance Client

Oversaw both manual and automation testing for major auto insurance provider.  Facilitated lean methodologies by through CI / CD practices of test case migration through client’s Microsoft ALM environment.

  • Documented testing efforts through version control features in Microsoft Azure.
  • Sent JSON requests through Postman API to remotely call client application.
  • Created automated tests through application layer using Selenium scripts.

 

Manual Tester for Insurance Client

Validated testing of property casualty underwriter through gathering of requirements and subsequent manual testing of enrollment portal. Wrote use cases to ensure reinsurance functionalities for different lines of business (homeowners, inland marine, etc.).

  • Conducted enrollment activities through different insurance products.
  • Verified that automated forms generation engine performed as expected.
  • Obtained AINS 21 designation to understand the reinsurance business logic.

Tester for Insurance Company

Worked as software test analyst for an insurance company; tasked with testing application activity tied to different insurance enrollment portals. Executed manual and automated tests to validate robustness of application activity; corrected bottlenecks in automated script.

  • Executed automated scripts to test enrollment engine via Jscript scripts. 
  • Verified enrollment activity by referencing end documentation and XML file.
  • Validated requirements through in-house application testing and end documentation via test plans.

Test Engineer at Startup

Validated graphical applications and created testing framework and documentation for a start-up. Created testing framework through Microsoft Team Foundation server and validated code fixes through configuration of test systems.                

  • Verified development fixes by testing platforms with updated applications.
  • Used Team Foundation Server to document test procedures and share with client teams.
  • Tested overlay displays on graphical engine for correctness.

Test Lead for Insurance Client

Consulted with vendor and client teams to streamline an insurance company’s enrollment portal. Tested software in an agile based setting through daily standup calls. Analyzed how data traveled to client’s mainframe system for billing and registration purposes. 

  • Conducted user acceptance testing, and noted changes in mainframe back end.
  • Consulted with developers to identify throughput considerations as bottleneck concerns as key non-functional consideration.
  • Documented defect progression through virtualized Kanban board. 

 

Functional Tester for POS application

Consulted with a military contractor to validate their retail-based operations located in US military installations throughout the US and internationally.  Engaged in manual testing of their point of sale application implemented through a highly adaptable SAP fork.

  • Validated pay systems through tests on fuel pump display, cash register, and card reader.
  • Performed functional, integration, regression, and usability testing.
  • Executed MySQL queries in Linux back end, observed changes in front end application

Employment

Software Engineer

2019 - 2020
  • Validated company’s proprietor data management software used for storing clinical trial information from Pharmaceutical clients. Strong hands on ability writing scripts for IQ, PQ, OQ qualification in a clinical environment.

    • Mapped clinical requirements to specific test steps to be verified by Clinical experts
    • Configured RStudio environment with necessary packages to execute various RScripts
    • Wrote test scripts to validate clinical applications across both Windows and Linux environments

Business Analyst

2019 - 2019
  • Wrote the contract service documents for network services offered by IT recovery services provider; created documents that assigned responsibilities to engineering teams through RACI matrix.

    • Gathered requirements for technical contracts through meetings with design engineers.
    • Documented workflows on ServiceNow portal with version control considerations leading to 30% increase in profitability.
    • Conducted Pareto analysis of services through three stages of development, contributing to a 20% increase in service definition.

Quality Analyst

2018 - 2019
  • Oversaw both manual and automation testing for major auto insurance provider.  Facilitated lean methodologies by through CI / CD practices of test case migration through client’s Microsoft ALM environment.

    • Documented testing efforts through version control features in Microsoft Azure.
    • Sent JSON requests through Postman API to remotely call client application.
    • Created automated tests through application layer using Selenium scripts.

Software Test Analyst

2018 - 2018
  • Worked as software test analyst for an insurance company; tasked with testing application activity tied to different insurance enrollment portals. Executed manual and automated tests to validate robustness of application activity; corrected bottlenecks in automated script.

    • Executed automated scripts to test enrollment engine via Jscript scripts. 
    • Verified enrollment activity by referencing end documentation and XML file.
    • Validated requirements through in-house application testing and end documentation via test plans.

Software Test Engineer

2017 - 2017
  • Validated graphical applications and created testing framework and documentation for a start-up. Created testing framework through Microsoft Team Foundation server and validated code fixes through configuration of test systems.                

    • Verified development fixes by testing platforms with updated applications.
    • Used Team Foundation Server to document test procedures and share with client teams.
    • Tested overlay displays on graphical engine for correctness

Software QA Engineer

2014 - 2017
  • Consulted with vendor and client teams to streamline an insurance company’s enrollment portal. Tested software in an agile based setting through daily standup calls. Analyzed how data traveled to client’s mainframe system for billing and registration purposes. 

    • Conducted user acceptance testing, and noted changes in mainframe back end.
    • Consulted with developers to identify throughput considerations as bottleneck concerns as key non-functional consideration.
    • Documented defect progression through virtualized Kanban board. 

     

Education

Bachelors of Science
2012-2014

Business Administration with Minor in Computer Science

Certification

ASTQB Certified Tester Foundation Level
2019-Present

Certification in Software Testing

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