NYU

Provided Organizational Change Management (OCM) support for NYU’s IT and HR Departments. Managed OCM for over 10 projects with a budget in excess of $2M.  Projects included the upgrade of ServiceNow and the retirement of a major University Server

Chewy.com

Created the Organization Change Management project plan for Chewy.com’s Workday implementation.  Planning included assessing change readiness, current and future state analysis, stakeholder analysis and a comprehensive communications plan

Human Resource Certification Institute (HRCI)

Developed the latest update to HRCI’s PHR learning materials on Learning and Change Management

Consulted with HRCI in the development of a new product line, upSkill™, contributing deep subject matter expertise on HR analytics

Dow Jones

Using PROCSI’s ADKAR approach, led global change management, communications, and training of a PeopleSoft conversion to Workday (9K+ employees globally)

Designed and provided training on changes for employees, managers, and SMEs (IT Help Desk, HRBPs, recruiters, payroll, time reporting, etc.)

McGraw-Hill Financial

Championed global change management work stream for Workday implementation (14K+ employees globally)

Analyzed and validated HR business process, identifying potential change management impacts.  Developed successful sustainment strategies and project plans to address gaps and issues

Analyzed output from global UAT sessions to identify change impacts and solutions

Environmental Resource Management

Established and managed the Steering Committee and Project teams for the implementation of a new global HRIS (Workday), covering 5K+employees in 40 countries.  Led regular global meetings of each team, tracking risks and issues along with mitigation plans

Developed and implemented a $1.5M budget and short/long term project and change management plans, tying them back to the corporate strategy and performance imperatives.  Routinely reported progress directly to the CHRO for updates and approval.  Managed the relationship with the Workday implementation Partner (Kloud)

Identified, analyzed, and managed individual stakeholders and stakeholder groups.  Achieved alignment and buy-in on project goals and tactical plans

Led the Project Team and completely redesigned all of the organization’s HR Processes

Barclays UK Retail Bank, PLC

Initiated and established a talent assessment and succession planning process for the Bank’s top 400 executives and 1,400 managers, reducing regretted attrition by an estimated 5%.  Led conversion of an MS Access application to Cornerstone to manage the program

Launched career ladders portal via SharePoint, strategically targeting over 15,000 employees and increasing employee engagement by 5%

Significantly increased the reliability and accuracy of critical HR data analytics by reengineering the workforce reporting function (SAP BW), enhancing the HR director’s credibility with the CEO and direct reporting team