Independent Consultant
Information Technology/IT
Australia
Canada
France
Germany
United Arab Emirates
United States
English
Hindi
I have served as Salesforce Admin at Cognizant for around 2 years. Currently working as Associate Consultant with CloudAction
I work for a US-based client where my role is to gather business requirement and implement solutions using either standard Salesforce functionality or custom code.
My work includes writing APEX triggers, Sync/Async APEX, SOQL/SOSL queries.
I work in a team of developers and testers, and we provide updates regularly to scrum master in daily standup calls.
.I served as Salesforce administrator (my client was Salesforce) and was responsible for gathering requirement and troubleshooting or implementing following solutions: .Creating and assigning profiles as per role hierarchy and controlling field and record level visibility to ensure data integrity. .Designing formulas, validation rules and implementing various fields like custom formula fields, and dependent picklist fields. .Automations such as workflows, and approval processes for automated alerts, field updates, and email generation as per business needs. .Building reports and dashboards. .Configuring Live Agent, Omnichannel and Communities. .Collaborate with fellow teammates to prevent SLA breach. .Handle escalations and assure complete customer satisfaction by providing feasible workarounds.
.I work for a US-based client where my role is to gather business requirement and implement solutions using either standard Salesforce functionality or custom code. .My work includes writing APEX triggers, Sync/Async APEX, SOQL/SOSL queries. .I work in a team of developers and testers, and we provide updates regularly to scrum master in daily standup calls.
I did my Bachelor of engineering from Savitribai Phule Pune University S.P.P.U (formerly know as University of Pune)
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