$20

Hourly Consulting Rate

Sindhu Gopalakrishnan

Independent Consultant

Industry Experience

Information Technology/IT

Location Supported

India

Languages Supported

English

Skills

  • Functional consultant
  • Project management
  • ERP
  • HRMS

Product Specialization

  • Odoo ERP
  • Infor CloudSuite Industrial (SyteLine)
  • Ramco ERP
  • Infor ERP

About

Graduated from Mumbai University with a degree in Commerce and Economics, and further pursued studies in Business Management from IIM Bangalore,
With an experience of over 15+ years in the IT Industry, my strengths are program management and delivery. Me and my team successfully carried out the implementation of enterprise solutions for M/L organizations like Legrand India, Polaris – USA, Kulthorn Kirby Thailand.
Legrand project was implemented in India in 9 locations which include the manufacturing plants and Sales Offices. Those days most organizations ran their business using manual systems, hence the implementation of enterprise solutions resulted in the evolution of IT, resulting in having real-time data that accelerated timely decision making.
For Polaris, we carried out a full-fledged upgrade of the enterprise solutions at their centralized location. Various modules were customized for the purpose of reporting and business process re-engineering, the delivery was managed as an onsite-offshore model.
Various other end to end implementation was successfully carried out for organizations like Kulthorn Kirby in Thailand.
I also carry some rich experience in product management and delivery at Tally Solutions where I learned the simplicity of product design and thus equipped my skills with designing and building products for volume.
With this experience, I bootstrapped and founded an ERP Product Solutions company called “InforTran”. Unlike traditional enterprise Solutions which are expensive and take a huge time implementing and rolling out the solution, our product was built for SMEs which was affordable to buy, easy to use, low infrastructure costs, scalable as they adopt and use. The solution was conceptualized after understanding of market needs. I ran this venture for 7 years.
After working on various assignments as a consultant with some NGO’s, I took a sabbatical break to attend to some of the personal requirements.
With the experience that I carry, I am seeking roles in Mid-size companies on Program Management and Delivery.
My Hobbies are Writing, Listening to Music and Cooking. My future plan is to work with orphans sharing unconditional love and safety.

Top Project Highlights

ERP Project Recovery for an Indian Telecom giant having pan India presence across 22 states/6000 locations –

  • Achieved rollout efficiency + 400% in 3 months, reduction in customer complaints by 50% & Visibility of inventory and sales data across the supply chain.

 

Setup of Centralized InfoTech unit for a Multinational Mfg. co in India -

  • Evolution of IT, In-house team trained to run the show (i.e. cost reduction), Real-time data- timely decision making.

 

ERP implementation for a manufacturing co in S.E .Asia

  • Inventory turns +150% in 2 months, Purchase inwards accuracy- 66% to 83% in 2 month, Purchase lead time reduction up to 3 days, Real time data - timely decision making

Product Management and Delivery – Indian Product Company

  • Product acceptance by Partner network – 10 to 150 + in a span of 1 year, Customer base - 1500 to 6000 in a span of 2 years, Customer support call flow reduction – 70%, Rollout efficiency from 4-5 days to 1 day

ERP Product for MSME business for India Market -

  • Running a business for 6 years, 60 + Customers, 100 + Projects, 1000 + ERP Users, Product addressing 11 industry verticals, Product designed for Buy/Use/Adopt as you grow.

 

Employment

Consultant

2018 - 2018
  • Responsibilities:

    • Program Management Support – Solid Waste Management, Karnataka Rural
    • End to End management of the Program, including Costing, Budgeting, Resource Management, Monitoring, and Reporting

Consultant / Program Director

2017 - 2018
  • Responsibilities:

    • Providing Program Management Support
    • Delivery of Solution – Modules – Inventory Management/Legal/Grievance/Asset Management/Performance Management/Solid Waste Management
    • Customer Relationship Management

Founder & Director

2011 - 2019
  • Responsibilities:

    Start-up with a Vision of transforming the ERP Solution Landscape.  

    Conceptualize and develop an Enterprise Solution with a vision to disrupt the Enterprise Solutions Space for addressing the needs of MSME Segment.

    Domain Expertise: Manufacturing, Trading, Services, Printing and Publishing, Project based Manufacturing, Laundry Management, Interior Decor

    Technology Exposure: Ramco ERP, Infor ERP, TCS ERP, Open Source (Python+Postgres)

     

     

Head Product Management and Delivery (Research and Development)

2007 - 2011
  • Responsibilities:

    • Product management and delivery of Tally Retail product
    • Heading multiple business functions [Product Management/QA/Customer Support/Partner Training/Documentation/Large Account Management] under one umbrella aligning to a common goal
    • Instrumental in designing a framework and execution of Level 1 and 2 support to customer
    • Ensuring process adherence and maintaining a high performing regional service delivery teams
    • Setting up project management best practices such as quality enhancement, customer feedback
    • Design and implement people process such as people development, performance improvements and training plans

     

Program Manager – Enterprise Management Solutions Group

2005 - 2011
  • Responsibilities:

    • Responsible for managing all Programs/Projects of Enterprise Solutions Group
    • Leading and managing the activities of project management group for delivery
    • Managing and monitoring the projects for the complete life cycle – Presales to Post implementation
    • Conceptualized and designed Implementation methodology and Tools for Vanilla and Large implementations (various customer segments and verticals) - Product - Tally Ascent
    • Core team member - ERP -Tally Ascent - Requirement analysis and design

    Programs/Projects Managed for Clients:

    Titan Industries, Motorola, Adidas, Raymond, Madura Garments, Tata Teleservices, Arvind Brands, Jockey, Carbon, MFS, Skumars, Don Bosco, Lacoste, Vazhndhu Kaattuvom Project [Poverty eradication project by Tamil Nadu government assisted by World Bank].

    Domain Expertise: Retail POS+Enterprise

    Technology Exposure: .net, SQl, Tally-Shoper

Deputy Project Manager – ERP

2003 - 2005
  • Responsibilities:

    • End to End ERP Implementation & Upgrade Projects on MAPICS ERP (now Infor) for Indian and International Customers
    • Execution of ERP Audits for tracking the usage of ERP Solution
    • Leading and managing the team for implementation and support MAPICS XA ERP (now Infor). Onsite & offshore model projects
    • Entrusted with handling Pre-sales activities including preparation of proposals, customer meetings, & scoping
    • Supporting Enterprise Solutions Group head for ERP practice and contributed in developing a COE
    • Successfully bagged repeated orders from customers based on excellent & satisfactory work
    • Developed an implementation methodology, implementation took kit for implementing MAPICS ERP (now Infor)

    Programs/Projects Managed for Clients:

    Kulthorn Kirby (Thailand), Nipro (Thailand), Buehler (USA), Eaton (USA), Goodrich Aerospace, Gabriel (India), New Age Electricals (India), Polaris (USA)

    Domain Expertise: Manufacturing

    Technology Exposure: AS400, .net, SQL, Infor ERP

    Countries worked:    India, Thailand, and USA

     

Head - Information Systems

1998 - 2003
  • Responsibilities:

    • Managed and Setup a centralized IT dept & supporting all India locations.
    • Managing all the IT projects under the guidance of Legrand-France team
    • Accountable for handling the budgeting and resources
    • Actively involved as a Core team member for ERP implementation
    • Effectively handled the IT infrastructure ensuring reliability and availability of the systems
    • Conceptualized & built up an internal team for IT support and services

    Domain Expertise: Manufacturing

    Technology Exposure: AS400, Infor ERP

    Countries worked:  India, France

     

Education

Bachelor in Commerce and Economics
1984-1989

Certification

Advanced Management Program
2009-2010

Indian Institute of Management, Bangalore

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